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The Best Values

BEST’s strategic direction and quality service delivery is underpinned by its vision and values.



People are our most important resource and advantage. It’s through trust and respect that our people, staff and service users alike, grow and prosper.


We Value Leadership

Good leadership is vital for creating the infrastructure and environment that is necessary for our people to focus on their goals, and achieve their potential.


We Value Integrity

We care about what we do and how we do it. We have a Code of Conduct and act on it. We believe it is important to match words with outcomes.


We Value Creativity

We believe that creativity and thinking outside the square is the key element to ensuring BEST is the best.


We Value High Performance

We look to continuously improve what and how we do things, to remain focused on the achievement of business excellence. We are committed to measuring the things that make a difference.