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About BEST




BEST Employment Ltd (BEST) is a not-for-profit company which provides a range of community and employment services throughout the New England, North West and Far West Orana regions of NSW and the Darling Downs and Granite Belt regions of Southern Queensland.

Our skilled and passionate staff work very hard to achieve our vision, delivering a high quality service that empowers thousands of people each year to address employment, mental health, training and other welfare related needs. Our vast range of programs and services target people with a disability, job seekers, employers, Indigenous community members and youth at risk.

As a dynamic company based in regional Australia, BEST understands the challenges and vulnerabilities faced by rural communities. We actively pursue projects and collaborative partnerships that result in innovative solutions aimed at overcoming these challenges thereby building a more resilient and sustainable community.

Our status as a Public Benevolent Institution and registered charity with Deductable Gift Recipient (DGR) status assists us in this process and keeps our focus on projects that assist disadvantaged and impoverished sectors of our community. Our initiatives include, but are not limited to:

Harvest Labour Service Logo


BEST Harvest Labour links job seekers with growers in the horticulture industry in the Granite Belt of Queensland.

BEST Nursery Logo


BEST Nursery is a fully functioning retail and production nursery and garden centre that is located in Inverell, NSW. The production division propagates native trees/ shrubs and grasses, and provides onsite accredited training.

BEST Food Garden Logo


BEST Food Garden is a community focused project which provides a safe place for people with a disability, the elderly, youth, volunteers and the long-term unemployed jobseekers to learn new skills and participate in meaningful activities. Vegetables are propagated and harvested, and delivered free-of-charge to disadvantaged pension-aged, and impoverished residents and Aboriginal Elders.

Linking Together Centre Logo


The Linking Together Centre assists the local Inverell Indigenous community to link up with other services in the area. The Linking Together Centre runs several programs such Parents in the Park playgroup, a Breakfast Club and Homework Centre for infants and primary-age school students, the Family Healing Program for families affected by domestic violence and a program for suspended students. The centre also provides a case management program for youth at risk of incarceration and a Joint Support Program with Juvenile Justice.

BEST Community Connections Logo


BEST Community Connections - is about providing excellent services to people with disabilities with a strong focus on person centred planning, inclusiveness and independence.  We support people to make choices around how they want to live their life, their way, supporting people to have the best life possible.

BEST Community Shed Logo


The BEST Community Shed is a holistic social initiative, where community-donated clothing, furniture, homewares and other items are sold by a passionate team of volunteers through our shopfront in Inverell. The Shed also has a workshop where people learn new skills, gain confidence and find pathways to employment and self-awareness though making new pieces of furniture and upcycling other items under mentoring and guidance, also sold through the shop.  All proceeds from the shop and all BEST-made furniture are then donated back to the community through direct donations and the BEST Shed assistance office, helping people who are facing tough times.

Where did BEST Start?
BEST Employment has a proud history of providing high quality services across communities in rural and regional NSW and QLD

The original forebear of BEST was a part of the Sapphire City Youth Committee (CYSS) which was established to provide services to unemployed young people in the Inverell district. It was originally managed by three staff members on a single site.

Inverell CYSS changed its name to Inverell Skill Training Inc. and continued to deliver employment related services such as Skillshare, New Work Opportunities and Jobclub.

Inverell Skill Training Inc. registered BEST as a not-for-profit company, limited by guarantee to enable the expansion of services throughout the region.

Present Day
BEST’s core objectives have not changed and still exist to positively change lives, champion social inclusion and alleviate disadvantaged within its communities. BEST now employs over 200 staff from 18 permanent offices.

BEST Employment Quality Policy

As a provider of community Services, BEST Employment  is committed to meeting the needs and expectations of its clients through the constant review and improvement of its processes. This commitment is achieved by:

1.                  A strong commitment by CEO, Executive and Staff to quality service delivery through the  review and maintenance of a Quality Management System

2.                  Communication of the Quality Management System and the Company’s Quality Objectives to all Staff

3.                  Compliance with statutory and contractual obligations, standards, specifications and codes of practice relevant to quality management

4.                  Provision of sufficient and suitable resources to  maintain the Quality Management System

5.                  Provision of appropriate training and development opportunities to staff in order to continually improve skills, knowledge and job competency

6.                  Revision and communication of the results of organisational and individual performance against Quality Objectives

7.                  Revision of the overall performance of the Quality Management System and Quality Objectives at least annually or when BESTs operating environment changes consistent with certification requirements of ISO 9001:2016.